Privacy policy

Last Updated: June 2026

At Vorelly Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

  • Personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment information required to process your orders securely through our payment service providers.
  • Account information if you create an account on our website.
  • Technical information such as your IP address, browser type, device information, and website usage data.

How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Communicate with you regarding orders, products, and services.
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud or unauthorized activities.
  • Comply with legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties, including:

  • Payment processors.
  • Shipping and delivery providers.
  • Website hosting and technology service providers.
  • Legal authorities when required by law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where applicable.

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Vorelly Kitchen

Email: support@verellykitchen.shop

Phone: +44 7985 618254

Warehouse Address:

66 Pimlico Rd,

Clitheroe,

BB7 2AH,

United Kingdom

Customer Support Hours:

Monday – Saturday, 9:00 AM – 6:00 PM (GMT)